Frequently Asked Questions

What if I don't like the website?

This is your site, so we make sure to work with you every step of the way to make sure you love it. If you don't, we will change it.

How are payments broken up?

The price of your website is broken up into three payments of 35%, 35%, and 30% over the course of the development phase. What will my site cost?

What do I need to do?

We want this process to be as smooth as possible, so to make that happen, make sure you stay in touch with us and make it clear what you want. We've got the rest.

How can I contact you?

Whatever way is best for you. We do phone calls, texts, emails, and meeting in person. We don't bite. :) Get in touch here!

Monthly Maintenance
What do I do when something goes wrong with the website?

If you subscribed to our monthly maintenance, all you have to do is let us know! We've got it from there.

What counts as a free edit?

It depends on how long and how complicated it is for us. For example, a banner advertising a sale, or celebrating a holiday counts as a free edit.

How long does an edit or fix take?

We always aim to respond as quickly as possible, no matter how big or small. Officially, our target is to finish an edit within 1-3 business days, and a fix as soon as possible.

When are payments due?

Payment is due every month between the 1st and the 7th.

What if I don't have a brand yet?

Great news! We have worked with clients in the past and helped them pick what style was best for them.

How can a new website boost my sales?

If you didn't know, studies have shown that a professional, properly designed website can boost sales up to 20%. Everyday, more and more things are moving online, and so are the customers. If you don't have your foot in the game, you don't stand a chance.

What is SEO?

SEO is short for Search Engine Optimization. searchengineland.com defines it as: "the process of improving your site to increase its visibility when people search for products or services related to your business in Google, Bing, and other search engines." You can read the bigger article here.